Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you receive a product that is damaged, defective, or incorrect, please contact us as soon as possible after receiving your order.

To request a return or replacement:

  • Contact us at 03711657726 or Fariroenterprises@gmail.com.
  • Provide your order number and details of the issue.
  • Send clear photos and/or an unboxing video showing the condition of the product and packaging.
  • The product should be unused and returned in its original condition and packaging where applicable.

After reviewing the claim, we may offer a replacement, exchange, or refund, depending on the situation.

Returns may not be accepted for products that have been used, damaged after delivery, or altered by the customer.

Return requests may be rejected if the reported issue cannot be verified.

Important: Please inspect your parcel when received and contact us promptly if there is any issue.


Cancellation Policy

Orders can be cancelled before they are dispatched by contacting us at:

Phone/WhatsApp: 03711657726
Email: Fariroenterprises@gmail.com

Once an order has been dispatched, cancellation may no longer be possible.

If a customer refuses or fails to receive a dispatched Cash on Delivery order, additional conditions may apply to future orders.